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Account deletion requests
Restricted to users with the account_rtbf role. Approval records the privacy decision; final account removal is completed after the approved request is verified.
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Roles & access
Create reusable roles and choose exactly which areas they can access. Built-in roles are protected.
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Find, prioritise and assign customer conversations from one place.
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Campaign flows
Build scheduled campaigns and repeatable trigger automations.
New campaign
Example: enter the flow when 5 or more of the latest 10 accessible posts/events have not been opened.
Exclude by role
Exclude specific users
Anyone matching a selected role or user will never enter this campaign.
Flow steps
Email HTML supports {{full_name}}, {{first_name}}, {{email}}, {{user_invitation_link}} and {{latest_two_posts}}. In-app title, message, button text and URL support the profile variables except {{email}} and recent-post HTML. Delays apply to every following step.
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FRND
Add to calendar
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How should the date be chosen?
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Add Schedule
Everydays
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Events
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Publish Public Event
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Your email and password are managed by Google.
Delete Account
Send a request to permanently delete your account and associated personal data. The privacy team will review the request before deletion.
Edit User
Use {{user_invitation_link}} in campaign emails and in-app notifications to insert this link automatically for each recipient.
New role
Lowercase letters, numbers and underscores. The key cannot change after creation.
New outbound
Start a support chat or send a direct email.
The user will receive this message as a new support conversation.
Support macros
Create reusable replies for the support team.
Supports {{first_name}} and {{full_name}}.
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